Store Manager

Paycom - ATS; Chattanooga (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Paycom - ATS is seeking a Store Manager to lead daily store operations, focusing on customer experience and team development. The role drives sales through excellent service, proper pricing, and well-maintained visuals, while ensuring policies are followed.

The candidate will strategize staffing, manage inventory and promotions, and guide associates toward growth and success in a fast-paced environment.

Qualifications

• Undergraduate degree in business administration or related field.
• 3+ years’ managerial experience in retail.
• Experience in hardware or home improvement is a big plus.
• Proficient communication and project management skills.

Responsibilities

• Customer experience: ensure helpful, welcoming service while managing store ambiance.
• Associate experience: train and develop staff, supporting career growth.
• Store operations: oversee inventory, pricing, ordering, and shrink control.
• Marketing and promotions: implement programs and maintain store standards.

Skills

People leadership

Customer service focus

Strategic planning

Communication skills

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

Job description

Our Store Managers recognize that helpfulness drives sales, clear indication customers are pleased with the Elder’s experience. With proper management oversight, sales lead to profits that fund a healthy reinvestment in our business and in our people.The Store Manager owns:Customer experience - Helpfulness. Customers feel welcome and helped. Store is clean, well-stocked, merchandise is properly priced, fronted, and eye-catching. Associates are scheduled to meet customer traffic/sales trends and within labor budget.Associate experience - Associates have a positive and productive working environment. The Manager ensures all complete their training plans and invests time and attention in their development for future career opportunities. Workplace safety practices are regularly monitored.Store operations - Proper ordering of goods and inventory levels are adequate and appropriate. Proactive ordering to obtain best pricing and anticipate customers' needs and any supply shortages. Follow proper inventory procedures and manage shrink effectively. Marketing and promotional program is well-executed. The store's building, fixtures, and equipment are well-maintained. Manage accounting and human resources' functions and ensure compliance with all company policies and procedures.Undergraduate degree in business administration or related field. Relevant work experience can substitute for education.3+ years’ managerial experience in retail. Experience in hardware or home improvement a big plus.Make a professional impression using effective verbal and written communication. Exude confidence and comfort in interacting with all associates.Strategic thinking and planning skills. Effectively prioritize business needs and issues. Follow-up, follow-through, and project management skills required. Embrace change and be a change agent when necessary.Sound leadership skills and solid decision making.Proficiency in Microsoft Office