Store Manager

Elder's ACE Hardware; Mount Pleasant (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Elder's ACE Hardware in Mount Pleasant, SC is seeking a Store Manager who leads the customer experience, oversees daily operations, and ensures shelves are stocked and correctly priced.

The role requires a business degree or equivalent retail management experience, 3+ years in retail, strong leadership and communication skills, and proficiency with Microsoft Office.

Qualifications

• Undergraduate degree in business administration or related field; or relevant work experience.
• 3+ years’ managerial experience in retail, preferably hardware or home improvement.
• Strong verbal and written communication skills with a professional presence.
• Strategic thinking, planning and project-management abilities.

Responsibilities

• Lead customer experience initiatives to ensure a welcoming, well-stocked store.
• Develop and coach associates, ensuring training plans are completed.
• Oversee store operations, inventory, pricing and compliance with policies.

Skills

Leadership

Communication

Strategic thinking

Project management

Education

Undergraduate degree in business administration

Tools

Microsoft Office

Job description

Job Details: Job Location: SC - Mount Pleasant - Mount Pleasant, SC 29464, Our Store Managers recognize that helpfulness drives sales, clear indication customers are pleased with the Elder’s experience. With proper management oversight, sales lead to profits that fund a healthy reinvestment in our business and in our people.

The Store Manager owns:

• Customer experience -- Helpfulness. Customers feel welcome and helped. Store is clean, well-stocked, merchandise is properly priced, fronted, and eye-catching. Associates are scheduled to meet customer traffic/sales trends and within labor budget.
• Associate experience - Associates have a positive and productive working environment. The Manager ensures all complete their training plans and invests time and attention in their development for future career opportunities. Workplace safety practices are regularly monitored.
• Store operations -- Proper ordering of goods and inventory levels are adequate and appropriate. Proactive ordering to obtain best pricing and anticipate customers' needs and any supply shortages. Follow proper inventory procedures and manage shrink effectively. Marketing and promotional program is well-executed. The store's building, fixtures, and equipment are well-maintained. Manage accounting and human resources' functions and ensure compliance with all company policies and procedures.

Qualifications:

• Undergraduate degree in business administration or related field. Relevant work experience can substitute for education.
• 3+ years’ managerial experience in retail. Experience in hardware or home improvement a big plus.
• Make a professional impression using effective verbal and written communication. Exude confidence and comfort in interacting with all associates.
• Strategic thinking and planning skills. Effectively prioritize business needs and issues. Follow-up, follow-through, and project management skills required. Embrace change and be a change agent when necessary.
• Sound leadership skills and solid decision making.
• Proficiency in Microsoft Office