Store Manager

RoShay Services; Bryson City (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

RoShay Services is seeking a Store Manager to oversee daily operations, lead a team, and ensure excellent customer service in a retail environment.

The role involves staffing, training, inventory control, merchandising, and adherence to company policies in a fast-paced setting.

Qualifications

• Strong communication, interpersonal and organizational skills are required.
• Experience with cash handling, inventory management and merchandising is preferred.
• Bilingual skills may be advantageous.

Responsibilities

• Recruit, train, evaluate and retain staff; oversee store opening and closing.
• Analyze financial statements for business trends and performance.
• Manage inventory levels, ordering and merchandise presentation.
• Maintain store cleanliness and safety; ensure policy compliance.
• Provide excellent customer service.

Skills

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Cash handling

Inventory management

Merchandising

Job description

Role Overview: Responsible for managing store employees and ensuring efficient store operations, including staffing, training, inventory management, merchandising, and customer service.

• Key Responsibilities: Recruit, train, evaluate, and retain staff; oversee store opening and closing; analyze financial statements for business trends; manage inventory levels, ordering, and merchandise presentation; maintain store cleanliness and safety; ensure compliance with policies and procedures; and provide excellent customer service.
• Qualifications & Skills: Strong communication, interpersonal, and organizational skills; knowledge of cash handling, inventory management, and merchandising; ability to perform basic math; and experience in retail management preferred. Bilingual skills may be advantageous.
• Physical & Working Conditions: Frequent walking, standing, lifting up to 40-55 pounds, bending, and occasional climbing; fast-paced environment with exposure to weather conditions and moderate noise.

Ideal Candidate: Has high school diploma or equivalent and management experience in retail; demonstrates leadership, problem-solving, and compliance with laws and policies; committed to fostering teamwork and customer satisfaction.