Store Manager

World Market; Baton Rouge (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that has been a leader in the retail space for over 60 years. This role focuses on fostering a customer-first culture while driving sales and profitability. You'll lead a dedicated team, ensuring a vibrant store experience that reflects the brand's commitment to diversity and inclusion. With flexible scheduling, a supportive work environment, and a range of benefits, this position offers the opportunity to make a significant impact in a unique marketplace filled with inspiring finds. If you're passionate about retail and leadership, this is the perfect opportunity for you!

Benefits

Flexible Scheduling

Associate Discount

Medical and Dental Insurance

Vision Coverage

401(k) Savings Plan

Commuter Benefits

Employee Assistance Program

Qualifications

• 2+ years of relevant leadership experience in retail.
• Strong sense of urgency and creative problem-solving skills.

Responsibilities

• Drive a customer-first selling culture and achieve sales goals.
• Recruit and develop a high-performance team aligned with company values.

Skills

Leadership Skills

Customer Experience

Problem Solving

Attention to Detail

Effective Delegation

Education

Relevant Leadership Experience

Job description

Who We Are

For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor, we offer a high-quality assortment at a great value you won’t find anywhere else.
And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful.

What You’ll Do

• Model and drive a customer-first selling culture by ensuring effective routines, visual brand standards, and engagement behaviors.
• Provide leadership to achieve or exceed sales and profitability goals.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Ensure a branded store experience through consistent visual execution, standards, and recovery.
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results.
• Achieve store sales and metric goals through regular business analysis and problem-solving activities.
• Manage all store controllable expenses and profitability components.
• Validate and ensure execution of all merchandising, marketing, and promotional strategies.
• Validate and ensure execution of all customer loyalty and omnichannel initiatives and activities.
• Ensure a consistent orientation and onboarding experience per company expectations.
• Address and resolve employee issues and/or concerns with the appropriate partnership.
• Conduct regular team assessment and succession planning activities that build the bench.
• Ensure store schedule effectively maximizes business environment and adjust as needed.
• Establish and maintain strong operational execution, inventory management, data integrity, and compliance routines.
• Establish and maintain a safe work environment through ongoing safety training, awareness, and accountability.
• Additional duties and responsibilities as assigned by Field Leader.

What You’ll Bring

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently.
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.
• Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business.
• Minimum Age 21 years.
• Ability to lift up to 40 lbs.

Why We Love It

• Flexible scheduling to support your work-life balance.
• Associate discount to World Market!
• A fun and supportive work environment where you feel welcome and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment o n the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: [phone]

Email: [e-mail]

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Our merchants search the globe for design inspiration, emerging trends, time-honored handicrafts, and foods and beverages that are beloved by different cultures and countries. Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever-changing, unique marketplace.

We plan to continue growing with more stores opening in more places!