Store Manager

Guess?, LLC.; Arlington (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

GUESS Factory in Arlington, TX is seeking a Store Manager to lead daily operations, drive sales, and deliver an exceptional customer experience on the sales floor.

You will recruit, train, and develop staff, uphold visual merchandising standards, manage payroll and loss prevention, and report to the District Manager. Candidates should have at least two years of store management experience and a high school diploma; physical requirements apply.

Qualifications

• Two years minimum store manager experience with a proven track record in driving sales and developing a team.
• Proficient PC use and ability to analyze detailed reports.
• High school diploma or equivalent preferred.

Responsibilities

• Lead and coach staff to meet sales, service and profitability goals.
• Maintain visual merchandising standards and store cleanliness.
• Oversee inventory, payroll and loss prevention in accordance with policy.
• Communicate effectively with district manager and store team.

Skills

Store leadership

Sales growth

Team development

Customer service

Education

High school diploma or equivalent

Tools

POS System

Excel

Reporting tools

Job description

Position Overview

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

Reports To

District Manager

Supervises

Co-Manager, Assistant Manager, Key Holder, and Store Associates

People Development

• Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
• Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
• Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
• Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
• Strategic Execution: Create and execute strategies to maximize store sales and control expenses.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

7054

Store Address

3811 South Cooper Street, Space 1148 - Arlington, TX 76015