Assistant Store Manager

Guess?, LLC.; Arlington (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

GUESS Factory in Arlington, TX is seeking an Assistant Manager to oversee the customer experience, train staff, and uphold store standards on the selling floor and in the stockroom.

This position reports to the Store Manager and emphasizes developing the team, maintaining visual merchandising, achieving sales goals, and ensuring policy compliance while adapting to business needs.

Qualifications

• Minimum two years of experience driving sales and team training.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.

Responsibilities

• Train staff and develop leaders per company guidelines.
• Ensure excellent customer service and maintain stockroom/visual merchandising standards.
• Meet or exceed profitability targets in sales, payroll, shrink, and conversion.
• Control payroll and prevent loss; enforce company policies.
• Make sound judgments, maintain clear communication, and adapt to business changes.
• Handle multiple tasks and complete other duties as assigned by the supervisor.

Skills

Leadership by example

Training & coaching

Customer service

Visual merchandising

Communication

Integrity & respect

Adaptability

Multitasking

Education

High school education or equivalent

Tools

PC use

Job description

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To: Store Manager

Supervises: Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

7054

Store Address

3811 South Cooper Street, Space 1148 - Arlington, TX 76015