Store Manager

Steinhafels; Appleton (WI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Employee discount

Paid training

Paid time off

Health & dental insurance

401(k)

Employee Stock Ownership Plan

Job summary

Steinhafels in Appleton, WI is seeking a Store Manager to lead a high-performing retail team. You will hire, train, coach, and develop sales staff, while maintaining a strong presence on the sales floor to guide customers through the buying process and resolve issues.

The role emphasizes coaching for performance, organizing store operations, managing weekend staffing, and participating in management meetings.

Qualifications

• Experience leading retail sales teams.
• Ability to hire, train, and coach sales staff.
• Strong organizational and reporting skills.
• Willingness to work weekends.

Responsibilities

• Open and close the store ensuring every detail is completed.
• Maintain the sales floor with well-trained associates who uphold standards.
• Coach staff to close sales and deliver exceptional customer experiences.
• Participate in management meetings and staffing decisions.
• Ensure punctuality and attendance; handle disciplinary actions as needed.
• All other duties as assigned.

Skills

Sales leadership

Coaching and development

Customer experience

Staff training

Communication

Job description

Overview

Are you a sales leader who loves building high-performing teams and creating an exceptional customer experience? Do you thrive on coaching others, driving results, and helping your team turn great customer interactions into sales? If so, Steinhafels may be the place for you!

Steinhafels is currently recruiting a Store Manager to lead one of our retail locations. Our Store Managers play a critical role in the success of the store by hiring, training, coaching, and developing a strong sales team. They maintain a strong presence on the sales floor, supporting their team throughout the sales process and stepping in when needed to help overcome obstacles, close sales, and ensure every customer receives an exceptional experience.

Steinhafels, founded in 1934, is an EMPLOYEE-OWNED, family-run company. Our associates have voted us a Top Workplace in Southeast Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team.

Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more.

Responsibilities

Primary duties for the Store Manager include:

• Open and close the store ensuring every detail has been accomplished
• Keep the sales floor maintained with well trained Sales Associates who uphold our standards
• Handles sales conflicts in a timely manner with the goal to resolve
• Handles all disciplinary actions as set by the company guidelines
• Observes sales staff to better coach a successful staff
• Pre-hiring surveys, interviewing, and hiring to meet staffing requirements
• Direct the staff in setup of new sales events
• Take part in the training of new sales associates
• Participates in management meetings
• Requires punctuality and regular attendance
• All other duties as assigned

Qualifications

Position Requirements for the Store Manager:

• Requires the ability to motivate, communicate and train employees
• Must be able to complete required reports on time as assigned
• Requires good organizational skills
• Position requires regular weekend availability