Store Manager

Steinhafels; Madison (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Employee discount

Paid training

Paid time off

Paid holidays

Health insurance

Dental insurance

401(k)

ESOP

Job summary

Steinhafels in Madison is seeking a Store Manager to lead a high-performing retail team and deliver an exceptional customer experience. You will hire, train, coach, and develop sales staff while maintaining a strong front-line presence to guide the sales process and close deals.

The role emphasizes coaching, results, and balancing store operations with a positive culture. Steinhafels is employee-owned and recognized as a Top Workplace, offering a comprehensive benefits package and work-life

Qualifications

• Motivate, communicate and train employees.
• Complete required reports on time as assigned.
• Strong organizational skills.
• Regular weekend availability.

Responsibilities

• Open and close the store with all tasks completed.
• Maintain the sales floor with well-trained Sales Associates.
• Resolve sales conflicts promptly.
• Handle disciplinary actions per guidelines.
• Observe staff to coach performance.
• Pre-hiring surveys, interviewing, and staffing.
• Direct staff in setup of new sales events.
• Train new sales associates.
• Participate in management meetings.
• Maintain punctuality and regular attendance.
• All other duties as assigned.

Skills

Leadership

Communication

Training

Coaching

Job description

Overview

Are you a sales leader who loves building high-performing teams and creating an exceptional customer experience? Do you thrive on coaching others, driving results, and helping your team turn great customer interactions into sales? If so, Steinhafels may be the place for you!

Steinhafels is currently recruiting a Store Manager to lead one of our retail locations. Our Store Managers play a critical role in the success of the store by hiring, training, coaching, and developing a strong sales team. They maintain a strong presence on the sales floor, supporting their team throughout the sales process and stepping in when needed to help overcome obstacles, close sales, and ensure every customer receives an exceptional experience.

Steinhafels, founded in 1934, is an EMPLOYEE-OWNED, family-run company. Our associates have voted us a Top Workplace in Southeast Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team.

Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more.

Responsibilities

Primary duties for the Sales Manager include:

• Open and close the store ensuring every detail has been accomplished
• Keep the sales floor maintained with well trained Sales Associates who uphold our standards
• Handles sales conflicts in a timely manner with the goal to resolve
• Handles all disciplinary actions as set by the company guidelines
• Observes sales staff to better coach a successful staff
• Pre-hiring surveys, interviewing, and hiring to meet staffing requirements
• Direct the staff in setup of new sales events
• Take part in the training of new sales associates
• Participates in management meetings
• Requires punctuality and regular attendance
• All other duties as assigned

Qualifications

Position Requirements for the Store Manager:

• Requires the ability to motivate, communicate and train employees
• Must be able to complete required reports on time as assigned
• Requires good organizational skills
• Position requires regular weekend availability