Store Leadership Trainee: Grow Into a Retail Manager

cititrendsstoremgmt; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager to lead all aspects of store performance, people leadership, and operations in Memphis. You will drive sales, manage payroll and inventory, and coach a high-performing team to deliver exceptional customer experiences.

This role suits experienced retail leaders who thrive in fast-paced environments, uphold company policies, and take ownership of results. Strong communication and scheduling flexibility are essential.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all Citi Trends operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Store Leadership

People Leadership

Store Operations

Customer Service

Communication

Time Management

Organizational Skills

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager to lead all aspects of store performance, people leadership, and operations in Memphis. You will drive sales, manage payroll and inventory, and coach a high-performing team to deliver exceptional customer experiences.

This role suits experienced retail leaders who thrive in fast-paced environments, uphold company policies, and take ownership of results. Strong communication and scheduling flexibility are essential.