Retail Store Leader — Growth, Coaching & Ops

Citi Trends; West Memphis (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for growth

Job summary

Citi Trends is seeking an Assistant Store Manager in West Memphis, AR to support daily store operations and lead a team in delivering outstanding customer experiences.

You will work closely with the Store Manager on hiring, onboarding, and developing store associates, while maintaining profitability and adherence to company policies. The role requires flexibility to work nights and weekends and strong leadership and communication skills.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Assist with inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with Citi Trends policies, procedures, and operational standards
• Hire and recruit activities: assist the Store Manager with candidate screening, interviews, onboarding, and training support
• Provide ongoing coaching, feedback, and performance support to associates

Skills

People leadership

Communication skills

Organizational skills

Staffing experience

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in West Memphis, AR to support daily store operations and lead a team in delivering outstanding customer experiences.

You will work closely with the Store Manager on hiring, onboarding, and developing store associates, while maintaining profitability and adherence to company policies. The role requires flexibility to work nights and weekends and strong leadership and communication skills.