Store Leadership & Team Development Lead

Citi Trends, Inc.; Fairview Heights (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Growth opportunities

Job summary

Citi Trends in Fairview Heights, IL, is seeking an Assistant Store Manager to support daily store operations, lead a store team, and assist with staffing and onboarding. Partner with the Store Manager to drive sales and customer satisfaction.

The role emphasizes coaching, scheduling, inventory control, and ensuring policy compliance while delivering a positive shopping experience and growth opportunities within the company.

Qualifications

• High school diploma or equivalent.
• 2-4 years of experience as an Assistant Manager or similar retail leadership role.
• 3-5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution.
• Operational Accountability.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Support daily store operations to meet sales goals, customer experience standards, and operational expectations.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring, screening, onboarding, and training support.
• Help maintain staffing levels by supporting recruiting and retention efforts.
• Provide ongoing coaching and performance feedback to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to policies, procedures, and loss prevention standards.
• Support consistent merchandising, operational, and visual standards.
• Perform additional duties to support store operations and business needs.

Skills

Retail leadership

Customer service

Team supervision

Staffing

Operations

Communication

Education

High school diploma

Job description

Citi Trends in Fairview Heights, IL, is seeking an Assistant Store Manager to support daily store operations, lead a store team, and assist with staffing and onboarding. Partner with the Store Manager to drive sales and customer satisfaction.

The role emphasizes coaching, scheduling, inventory control, and ensuring policy compliance while delivering a positive shopping experience and growth opportunities within the company.