Assistant Store Manager — Lead Growth & Customer Experience

Citi Trends, Inc.; Peoria (IL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid training

Job summary

Citi Trends, located in Peoria, IL, is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive staffing efforts. You will partner with the Store Manager to boost sales, maintain operational excellence, and develop store associates through onboarding and training.

The ideal candidate has 2–4 years in retail leadership, strong communication, and the ability to work flexible hours including nights and weekends.

Qualifications

• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Customer-Focused Execution and Operational Accountability.
• Adaptability in a fast-paced retail environment.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Assist with inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with Citi Trends policies, procedures, and operational standards
• Supervise and support store associates in sales, inventory, cash handling, and customer service
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention
• Provide ongoing coaching, feedback, and performance support to associates
• Maintain a safe, organized, and customer-focused store environment
• Reinforce adherence to company policies, procedures, and loss prevention standards
• Support consistent execution of merchandising, operational, and visual standards
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Communication skills

Organizational skills

People leadership

Flexible schedule

Education

High school diploma or equivalent

Job description

Citi Trends, located in Peoria, IL, is seeking an Assistant Store Manager to support daily store operations, lead a team, and drive staffing efforts. You will partner with the Store Manager to boost sales, maintain operational excellence, and develop store associates through onboarding and training.

The ideal candidate has 2–4 years in retail leadership, strong communication, and the ability to work flexible hours including nights and weekends.