Store Leadership: Retail Manager (Flexible Schedule)

R555US DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support daily store operations, lead a sales-driven team, and ensure exceptional customer service across shifts.

You will assist the Store Manager with merchandising, training, scheduling, and financial controls to maximize profitability. Ideal candidates have at least 1 year of retail leadership experience, strong communication and problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Requires a minimum of one year in retail management.
• Strong leadership and customer service skills.
• Excellent communication and interpersonal abilities.
• Ability to manage schedules, training, and store operations.
• Proven problem-solving and data interpretation skills.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection and training and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.
• A standard work week not to exceed 40 hours. Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.

Skills

Leadership

Customer service

Communication

Strategic thinking

Time management

Data analysis

Microsoft Office

Multisite flexibility

Discretion

Organization

Education

Retail management experience

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support daily store operations, lead a sales-driven team, and ensure exceptional customer service across shifts.

You will assist the Store Manager with merchandising, training, scheduling, and financial controls to maximize profitability. Ideal candidates have at least 1 year of retail leadership experience, strong communication and problem-solving skills, and the ability to manage multiple tasks in a fast-paced environment.