Store Leadership Pro: Merch, Ops & People

J.Crew Factory; Broomall (PA); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% employee discount on branded lines

Paid time off (PTO)

Job summary

J.Crew Factory is seeking an Associate Manager to lead a key area of the store, drive profitability, and build brand loyalty through customer connections. You will coach and develop team members while stepping into other roles to maintain operational excellence.

You will manage daily store operations, partner with the Store Director, recruit and train staff, and ensure best-in-class customer service. Availability includes nights, weekends, and holidays.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

• Collaborate with Store Director to maximize profitability and brand engagement.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director to create a collaborative environment for all associates.
• Ensure the team is on track to exceed goals and deliver best-in-class service.
• Develop community engagement and loyalty through events.
• Step into a variety of roles on the sales floor when needed.

Skills

Leadership

Customer focus

Teamwork

Flexibility

Job description

J.Crew Factory is seeking an Associate Manager to lead a key area of the store, drive profitability, and build brand loyalty through customer connections. You will coach and develop team members while stepping into other roles to maintain operational excellence.

You will manage daily store operations, partner with the Store Director, recruit and train staff, and ensure best-in-class customer service. Availability includes nights, weekends, and holidays.