Store Leadership Pro: Elevate Customer Experience

R551US The Finish Line, Inc.; Westland (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth

Dynamic environment

DEI initiatives

Job summary

The Finish Line, Inc. in Westland, MI is seeking an Assistant Store Manager/Supervisor to lead a dynamic retail team and deliver outstanding customer experiences.

You will recruit, train, and coach staff, drive sales, manage daily operations, and ensure excellent service while upholding company policies and standards. This role offers opportunity for growth within a fast-paced sports fashion retailer.

Join a diverse, energetic team committed to DEI and community engagement.

Qualifications

• Experience as Retail Store Manager or similar with a track record of meeting sales targets and managing a team.
• Strong leadership with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment; provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs and ensuring high service standards.
• Drive store sales and profitability through merchandising, promotions, and targets.
• Oversee daily operations: inventory, visual merchandising, and store maintenance; ensure policy and safety compliance.
• Manage store budgets, control expenses, and analyze sales data to optimize performance.
• Lead marketing initiatives and build relationships with the local community.
• Identify opportunities for improvement and implement innovative solutions.
• Additional duties as required.

Skills

Store management

Leadership

Customer-centric

Analytical skills

Flexibility

Tech-savvy

Job description

The Finish Line, Inc. in Westland, MI is seeking an Assistant Store Manager/Supervisor to lead a dynamic retail team and deliver outstanding customer experiences.

You will recruit, train, and coach staff, drive sales, manage daily operations, and ensure excellent service while upholding company policies and standards. This role offers opportunity for growth within a fast-paced sports fashion retailer.

Join a diverse, energetic team committed to DEI and community engagement.