Store Leadership Path: Lead Teams, Grow & Earn Bonuses

EZPAWN Indiana, Inc.; Lawrence (MA); Presencial; USD 28 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Health Insurance*

Competitive wages

Bonus potential

401(k) with company match

Generous paid time off

Career development opportunities

Resumo da oferta

EZPAWN Indiana, Inc. is seeking an Assistant Retail Store Manager to lead a team of 5–15 sales associates and oversee pawn and sales transactions with a focus on excellent customer service.

You will drive revenue, analyze metrics, and coach team members to meet targets while maintaining a professional store environment. This role offers growth within the EZCORP family and a supportive benefits package.

Qualificações

• High school diploma or GED.
• Valid driver’s license and auto insurance.
• Ability to pass a criminal background check and drug test.
• 1+ years experience in management, supervisory, and/or customer service.
• Ability to offer and describe various solutions to the customer.
• Maintain a professional appearance and demeanor.
• Pawn knowledge a plus.
• Bilingual a plus.

Responsabilidades

• Drive revenue and control costs to deliver budgeted operating margins.
• Complete and oversee accurate and proficient sales and loans transactions.
• Analyze reports on key business metrics and provide recommendations and actions.
• Ensure personal and team standards are met for superior customer service.
• Assist with staffing and retention efforts.
• Assist with Team Member onboarding and training; ensure compliance with guidelines.
• Manage Team Member engagement and turnover per Company expectations.
• Provide coaching, development and performance feedback to Team Members.
• Help Team Members align daily goals with Company strategy.
• Conduct structured 1:1s with store Team Members.
• Perform daily management responsibilities.
• Drive personal vehicle for business needs.

Conhecimentos

Management experience

Customer service experience

Leadership

Bilingual (a plus)

Formação académica

High school diploma or GED

Descrição da oferta de emprego

EZPAWN Indiana, Inc. is seeking an Assistant Retail Store Manager to lead a team of 5–15 sales associates and oversee pawn and sales transactions with a focus on excellent customer service.

You will drive revenue, analyze metrics, and coach team members to meet targets while maintaining a professional store environment. This role offers growth within the EZCORP family and a supportive benefits package.