Retail Shift Leader: Lead, Earn Bonuses & Grow

EZPAWN Indiana, Inc.; Muncie (IN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPAWN Indiana, Inc. is seeking a Retail Shift Leader (Key Holder) in Muncie, IN. The role focuses on leading customer service and sales in a fast-paced pawn environment, with clear paths to higher roles and a 5-week training program that includes a pay raise upon completion.

You’ll promote teamwork, manage daily store operations, and drive performance while building customer relationships and ensuring a welcoming store atmosphere.

Qualifications

• Leadership, negotiation, and strong communication abilities.
• Experience supervising or leading a team.
• Customer service-oriented with ability to train others.

Responsibilities

• Process loans and extensions.
• Negotiate terms for pawned items.
• Open and close store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Negotiation

Customer service

Education

High school diploma or GED

Job description

EZPAWN Indiana, Inc. is seeking a Retail Shift Leader (Key Holder) in Muncie, IN. The role focuses on leading customer service and sales in a fast-paced pawn environment, with clear paths to higher roles and a 5-week training program that includes a pay raise upon completion.

You’ll promote teamwork, manage daily store operations, and drive performance while building customer relationships and ensuring a welcoming store atmosphere.