Store Leadership & Operations Coach

Smith's Food and Drug; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

Smith's Food and Drug in Albuquerque, NM seeks an experienced Store Manager to lead daily operations and drive store performance. You will oversee scheduling, merchandising, safety, and HR-related duties while upholding the company values of respect and integrity.

In this role you will partner with department heads to achieve weekly and annual sales targets, manage budgets, and coach associates to deliver outstanding customer service in a fast-paced retail environment.

Qualifications

• Must have at least a high school diploma or GED.
• 1 year of department/managerial experience in retail.
• Proven ability to lead, coach, and develop associates toward goals.
• Experience using KPIs, metrics, and data to drive decisions.
• Ability to collaborate across departments and influence performance.

Responsibilities

• Assist store manager in delivering a best-in-class customer experience.
• Lead merchandising and operating initiatives with department heads.
• Communicate results from Associate Insight surveys and actions.
• Identify opportunities and develop timely action plans.
• Ensure store operations, safety, and compliance routines.
• Support budgeting discussions and cost control efforts.
• Coach direct reports and conduct performance reviews.
• Maintain strong relationships with unions if applicable.

Skills

Leadership experience

Coaching and development

KPIs and data insights

Cross-functional collaboration

Customer service excellence

Education

High school diploma/GED

Job description

Smith's Food and Drug in Albuquerque, NM seeks an experienced Store Manager to lead daily operations and drive store performance. You will oversee scheduling, merchandising, safety, and HR-related duties while upholding the company values of respect and integrity.

In this role you will partner with department heads to achieve weekly and annual sales targets, manage budgets, and coach associates to deliver outstanding customer service in a fast-paced retail environment.