Store Leadership Manager - Elevate Customer Experience

Ross Stores; Salinas (CA); On-site; USD 29,000 - 45,000; Full time

Job summary

Ross Stores is seeking an experienced Assistant Store Manager to lead a busy retail floor, drive sales, and develop a strong team. You will oversee daily store operations, scheduling, and policy adherence while maintaining high customer service standards.

The role requires supervising non-exempt Associates, coordinating payroll-related tasks, and ensuring a safe, welcoming shopping environment. Evening and weekend availability is expected.

Qualifications

• Fluency in English required to communicate with customers and team.
• Proven ability to supervise, motivate and guide store staff.
• Strong customer service focus and ability to resolve issues quickly.

Responsibilities

• Direct supervision of all non-exempt associates and daily store operations.
• Assist in scheduling, payroll-related tasks, and adherence to company policies.
• Coach and develop team members to meet performance standards.
• Ensure safe, clean and organized store environment and uphold visual standards.

Skills

Fluency in English

Leadership

Customer service

Communication

Multitasking

Tools

PDTs/Registers

POS terminals

Job description

Ross Stores is seeking an experienced Assistant Store Manager to lead a busy retail floor, drive sales, and develop a strong team. You will oversee daily store operations, scheduling, and policy adherence while maintaining high customer service standards.

The role requires supervising non-exempt Associates, coordinating payroll-related tasks, and ensuring a safe, welcoming shopping environment. Evening and weekend availability is expected.