Store Leadership Lead: Drive Growth & Exceptional Service

R551US The Finish Line, Inc.; Louisville (KY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. in Louisville, KY is seeking an Assistant Store Manager/Supervisor to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences at our store.

You will shape store success and contribute to our growth with a focus on service, sales, and operational excellence. Join a dynamic environment that values DE&I initiatives, teamwork, and business-driven decisions.

Qualifications

• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred.
• Experience as Retail Store Manager or similar role with a track record of achieving sales targets.
• Leadership, communication, interpersonal, and organizational skills.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Must read and write English and perform business-related mathematics.
• Tech-savvy in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Retail management

Team leadership

Customer service

Sales analysis

Budget management

Open availability

English proficiency

Education

High School Diploma or GED

Job description

The Finish Line, Inc. in Louisville, KY is seeking an Assistant Store Manager/Supervisor to lead daily operations, inspire a high-performance team, and deliver exceptional customer experiences at our store.

You will shape store success and contribute to our growth with a focus on service, sales, and operational excellence. Join a dynamic environment that values DE&I initiatives, teamwork, and business-driven decisions.