Store Leadership & Guest Experience Coach

J.Crew Group; Asheville (NC); Hybride; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Discounts

401(k) plan

Medical insurance

Paid Time Off (PTO)

Bonus programs

Résumé du poste

J.Crew Group is seeking an Assistant Manager in North Carolina to lead a sales team, drive profitability, and maintain brand standards. You will work with the Store Director and leadership team to ensure smooth operations, staffing, and customer engagement across shifts.

You will mentor associates, deliver feedback, and help optimize visual merchandising and store processes while staying flexible for evenings, weekends, and holidays. A growth-minded, customer-focused approach is essential.

Qualifications

• 1-2 years of retail management experience.
• Passion for the brand, customers, and teams.
• Strong problem-solving and teamwork abilities.

Responsabilités

• Support Store Director and Associate Store Manager to improve profitability through strong customer connections.
• Own designated division (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training, and development when needed.
• Collaborate to create a supportive, collaborative environment for all associates.
• Ensure the team consistently exceeds goals and delivers best-in-class service.

Connaissances

Retail management

Leadership

Customer service

Brand knowledge

Description du poste

J.Crew Group is seeking an Assistant Manager in North Carolina to lead a sales team, drive profitability, and maintain brand standards. You will work with the Store Director and leadership team to ensure smooth operations, staffing, and customer engagement across shifts.

You will mentor associates, deliver feedback, and help optimize visual merchandising and store processes while staying flexible for evenings, weekends, and holidays. A growth-minded, customer-focused approach is essential.