Store Leadership: Elevate Customer Experience & Ops

Dollar General; Kalamazoo (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Dollar General in Kalamazoo, MI is seeking an Assistant Store Manager to help keep the store clean, organized, and customer-focused. Working under the Store Manager, you will supervise employees, manage merchandise presentation, and oversee deposits and paperwork.

This role includes stock, cashier duties, scheduling, training, safety meetings, and protecting assets. Strong communication, problem-solving, and attention to detail are essential to drive store performance and customer satisfaction.

Qualifications

• High school diploma or equivalent strongly preferred.
• Retail experience with supervision preferred.
• Ability to operate cash register and scanner.

Responsibilities

• Provide superior customer service leadership; greet customers and operate cash register and scanner to itemize purchases.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling, training, safety meetings, and policy compliance.
• Manage merchandise flow: receiving, stocking, displays, and restocking.
• Maintain inventory accuracy and cash control procedures; assist with deposits.
• Support store operations in the Store Manager's absence.

Skills

Interpersonal skills

Communication skills

Problem solving

Organizational skills

Reading and interpreting docs

Cash handling & accuracy

Cashier accountability

Education

High school diploma or equivalent

Job description

Dollar General in Kalamazoo, MI is seeking an Assistant Store Manager to help keep the store clean, organized, and customer-focused. Working under the Store Manager, you will supervise employees, manage merchandise presentation, and oversee deposits and paperwork.

This role includes stock, cashier duties, scheduling, training, safety meetings, and protecting assets. Strong communication, problem-solving, and attention to detail are essential to drive store performance and customer satisfaction.