Store Leadership & Customer Experience Lead

Dollar General; Webb City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store focused on the customer. You will assist with supervising staff, merchandise presentation, deposits, and store paperwork, while performing stocking and cashiering tasks to maximize profitability and customer satisfaction.

The role supports the Store Manager and may require opening/closing duties, scheduling, training, and adherence to company policies.

Qualifications

• High school diploma or equivalent is strongly preferred.
• At least 1 year of retail experience with 6 months supervisory experience.
• Ability to operate a cash register and perform basic math calculations.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Cash registers

Procedures

Team supervision

Education

High school diploma

Retail supervisory experience

Tools

POS system

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store focused on the customer. You will assist with supervising staff, merchandise presentation, deposits, and store paperwork, while performing stocking and cashiering tasks to maximize profitability and customer satisfaction.

The role supports the Store Manager and may require opening/closing duties, scheduling, training, and adherence to company policies.