Store Leadership & Customer Experience Lead

Factory Stores H.F.D. No. 55, Inc.; Providence (NC); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Discounts on products

401(k) plan

Medical coverage

Paid time off

Life insurance

Job summary

J.Crew Group is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You’ll collaborate with other leaders to adapt strategies for success and ensure smooth operational support as needed. You will help in recruiting, training, and developing staff, manage store operations and systems, and help exceed goals with exceptional customer

Qualifications

• 1-2 years retail management experience.
• Passion for brand, customers and teams.
• Awareness of current fashion trends and industry developments.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.). Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Team coaching

Job description

J.Crew Group is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team for peak performance.

You’ll collaborate with other leaders to adapt strategies for success and ensure smooth operational support as needed. You will help in recruiting, training, and developing staff, manage store operations and systems, and help exceed goals with exceptional customer