Store Leadership & Customer Experience Lead

Dollar General; Erie (Erie County); On-site; USD 40,000 - 54,000; Full time

Job summary

Dollar General in Erie is seeking an Assistant Store Manager to help run a clean, customer-first store under the Store Manager's direction.

You will supervise staff, assist with merchandising, scheduling, safety, and deposits, and ensure planograms and cash controls are followed. This role requires a high school diploma or equivalent and at least one year in retail, with supervisory experience preferred; strong communication is essential.

Qualifications

• High school diploma or equivalent strongly preferred.
• 1 year of experience in a retail environment.
• 6 months supervisory experience preferred.
• Effective interpersonal, written and oral communication skills.
• Ability to read and interpret safety rules and procedures.
• Ability to perform cash register functions and reports.
• Knowledge of cash handling and deposit control.
• Ability to drive own vehicle to the bank for deposits.

Responsibilities

• Provide superior customer service leadership; operate cash register and scanner to itemize purchases.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling, training, safety meetings, and policy compliance.
• Manage merchandise: receiving, stocking, restocking and displays.
• Maintain inventory accuracy by controlling damages and markdowns.
• Implement and maintain planograms per Store Manager direction.
• Ensure cash controls; authorize refunds, count tills, deposit money.
• Assist with store management in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Supervisory experience

Merchandising

Inventory control

Planograms

Cashier accountability

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Job description

Dollar General in Erie is seeking an Assistant Store Manager to help run a clean, customer-first store under the Store Manager's direction.

You will supervise staff, assist with merchandising, scheduling, safety, and deposits, and ensure planograms and cash controls are followed. This role requires a high school diploma or equivalent and at least one year in retail, with supervisory experience preferred; strong communication is essential.