Retail Store Supervisor – Customer Experience & Ops

Dollar General; Erie (Erie County); On-site; USD 42,000 - 66,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Erie, PA to support store leadership and daily operations. The role emphasizes customer service, merchandise presentation, and cash control while assisting with staffing, training, and deposits.

The candidate will help maintain inventory, run cashier operations, and ensure financial integrity under the Store Manager's guidance. This position requires reliability, attention to detail, and effective teamwork to maximize profitability and

Qualifications

• High school diploma or equivalent preferred.
• At least 1 year of retail experience.
• Six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership at checkout and greet customers.
• Open and close the store at least two days per week.
• Assist with scheduling, training, and safety meetings for staff.
• Follow processes to manage merchandise: receiving, stocking, and displays.
• Assist in maintaining inventory accuracy and cash control procedures.
• Assist with planograms and merchandise presentation.
• Ensure cashier accountability and deposits handled properly.
• Support Store Manager in their absence.

Skills

Interpersonal skills

Written communication

Oral communication

Problem solving

Organization

Reading comprehension

Math calculations

Cash handling

Cashier reporting

Education

High school diploma or equivalent

Tools

Cash register system

Scanner

POS software

Job description

Dollar General is seeking an Assistant Store Manager in Erie, PA to support store leadership and daily operations. The role emphasizes customer service, merchandise presentation, and cash control while assisting with staffing, training, and deposits.

The candidate will help maintain inventory, run cashier operations, and ensure financial integrity under the Store Manager's guidance. This position requires reliability, attention to detail, and effective teamwork to maximize profitability and