Store Leadership & Customer Experience Coach

Walmart; Manchester (CT); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Live Better U education benefits

Job summary

Walmart in Manchester, CT is seeking an experienced store leader to coach and develop teams, drive exceptional customer service, and oversee store operations with integrity. You will manage budgets, merchandising, staffing, and compliance while upholding Walmart's values.

The role emphasizes leadership, continuous improvement, and a commitment to community involvement. Primary location is Manchester, CT, with the company offering competitive pay and benefits.

Qualifications

• 2 years of college or equivalently retail/supervisory experience.
• May require firearms background check for applicable facilities.
• Associates will attend trainings and assessments (Academy/Open Door).

Responsibilities

• Lead and develop store teams through coaching, training, and feedback.
• Drive store performance by managing PL, budgeting, and controlling expenses.
• Ensure customer service excellence and resolve issues to maintain OBW standards.
• Oversee staffing, training, and progression of hourly associates.
• Promote belonging and inclusivity while maintaining store operation efficiency.

Skills

Customer service

Leadership

Supervisory experience

Communication

Education

Two years of college

Job description

Walmart in Manchester, CT is seeking an experienced store leader to coach and develop teams, drive exceptional customer service, and oversee store operations with integrity. You will manage budgets, merchandising, staffing, and compliance while upholding Walmart's values.

The role emphasizes leadership, continuous improvement, and a commitment to community involvement. Primary location is Manchester, CT, with the company offering competitive pay and benefits.