Store Leadership Coach (On-Duty Manager)

The Men's Wearhouse, Inc.; Hickory (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

The Men's Wearhouse, Inc. is seeking a Store Lead to partner with the Store Manager to support the team in achieving sales performance through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty.

This role also involves opening/closing the store and safeguarding store keys. It emphasizes inclusion, teamwork, and delivering an exceptional customer experience daily.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store staff to achieve sales, service, and operations goals when on duty.
• Coach and develop team, communicate priorities and drive sales growth.
• Ensure staffing and onboarding to support store initiatives and programs.
• Foster an engaged, inclusive store environment with regular team meetings.
• Elevate the customer experience and maintain brand standards across the store.

Job description

The Men's Wearhouse, Inc. is seeking a Store Lead to partner with the Store Manager to support the team in achieving sales performance through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty.

This role also involves opening/closing the store and safeguarding store keys. It emphasizes inclusion, teamwork, and delivering an exceptional customer experience daily.