Store Leadership Coach: Elevate Guest Experience & Sales

Newell Brands; Kittery (ME); On-site; USD 22,000 - 26,000; Full time

Job summary

Newell Brands in Maine seeks a Store Manager to lead daily operations, drive guest experience, and uphold brand standards across our retail team. The role emphasizes coaching, KPI attainment, and a customer-centric environment driven by our strong brand portfolio.

You will develop staff, manage KPIs, and collaborate with corporate initiatives while maintaining store appearance, safety, and compliance across all store activities.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.
• Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.
• Assist in identifying root causes and help create effective action plans that drive results.
• Ensure clear, effective team communication that creates understanding and alignment.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Leadership

Communication

Interpersonal Skills

Analytical Skills

Problem-Solving

Fragrance Environment

Flexible Hours

Education

High School diploma or GED

Tools

Retail Software

Microsoft Office

Job description

Newell Brands in Maine seeks a Store Manager to lead daily operations, drive guest experience, and uphold brand standards across our retail team. The role emphasizes coaching, KPI attainment, and a customer-centric environment driven by our strong brand portfolio.

You will develop staff, manage KPIs, and collaborate with corporate initiatives while maintaining store appearance, safety, and compliance across all store activities.