Store Leadership Coach & Customer Experience Leader

Walmart Inc.; Spring Hill (FL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Live Better U education benefits

Job summary

Walmart Inc. in Spring Hill, FL is seeking a store leadership professional to drive sales and lead hourly associates. You will supervise teams, teach training, monitor customer service quality, and implement store initiatives across merchandising and operations.

The role emphasizes using the OBW service model, EDLP/EDLC business approaches, and continuous improvement to ensure a high-quality customer experience and strong financial results.

Qualifications

• Minimum Qualifications listed: 2 years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• Firearms-related checks may apply for certain facilities if applicable.
• Successful completion of required trainings and assessments (e.g., Academy, Open Door).

Responsibilities

• Leads and develops teams by teaching, training, listening to associates, touring stores, and providing feedback.
• Drives store financial performance by reviewing PL statements, budgeting, forecasting, and controlling expenses.
• Ensures customer service excellence and applies Walmart values and Open Door Policy in daily operations.

Skills

Customer service

Leadership

Communication

Team supervision

Education

2 years of college

Job description

Walmart Inc. in Spring Hill, FL is seeking a store leadership professional to drive sales and lead hourly associates. You will supervise teams, teach training, monitor customer service quality, and implement store initiatives across merchandising and operations.

The role emphasizes using the OBW service model, EDLP/EDLC business approaches, and continuous improvement to ensure a high-quality customer experience and strong financial results.