Store Leadership Coach & Customer Experience Architect

Wal-Mart Stores Texas, LL; Roanoke (TX); On-site; USD 60,000 - 95,000; Full time

Job summary

Wal-Mart Stores Texas, LL is seeking a store leadership role to drive team development, coaching, and exceptional customer service across operations and merchandising. You will lead by example, teach, listen to associates, and guide decisions to meet store goals.

The role emphasizes budgeting, forecasting, and cost control while promoting a culture of belonging, integrity and continuous improvement in daily store operations.

Qualifications

• Experience leading store operations and teams.
• Ability to develop action plans to improve performance.
• Experience managing PL/budgeting and cost controls.
• Strong customer service orientation and problem solving.
• Capability to implement process improvements and change initiatives.

Responsibilities

• Leads and develops teams by teaching, training and listening to associates.
• Drives store financial performance, budgeting, forecasting and expense control.
• Supervises and develops hourly associates, sets clear expectations and recognizes performance.
• Ensures compliance with company policies and promotes integrity and ethics.

Skills

Team leadership

Training & mentoring

Communication

Customer service orientation

Budgeting & forecasting

Job description

Wal-Mart Stores Texas, LL is seeking a store leadership role to drive team development, coaching, and exceptional customer service across operations and merchandising. You will lead by example, teach, listen to associates, and guide decisions to meet store goals.

The role emphasizes budgeting, forecasting, and cost control while promoting a culture of belonging, integrity and continuous improvement in daily store operations.