Store Leadership Coach — Assistant Manager

Shoe Carnival, Inc.; Owensboro (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Shoe Carnival, Inc. in Owensboro, KY is seeking an Assistant Store Manager to oversee daily store operations and support the team in delivering a fun, customer-first shopping experience.

This full-time role acts as a key holder, helps drive sales goals, leads by example, and provides hands-on leadership training to associates. You’ll balance operations with exceptional service to create a positive store environment.

Qualifications

• Strong communication and leadership abilities.
• Proven customer service skills and a positive attitude.
• Minimum 2 years in retail or customer service.
• Supervisory experience is a plus.
• Flexible availability including nights, weekends, and holidays.
• Age 18+ due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication skills

Leadership

Customer service

Retail experience

Supervisory experience

Flexibility

Tools

Key Carrier Certification

Job description

Shoe Carnival, Inc. in Owensboro, KY is seeking an Assistant Store Manager to oversee daily store operations and support the team in delivering a fun, customer-first shopping experience.

This full-time role acts as a key holder, helps drive sales goals, leads by example, and provides hands-on leadership training to associates. You’ll balance operations with exceptional service to create a positive store environment.