Store Leadership Champion — Grow Teams, Drive Results

Ross Stores, Inc.; Los Angeles (CA); On-site; USD 70,000 - 89,000; Full time

Job summary

Ross Stores, Inc. in Los Angeles area is seeking a Store Manager to lead full store operations and drive sales while maintaining a customer-friendly environment.

You will recruit, train and develop the leadership team, manage stockroom, front-end and sales floor activities, and control expenses through best practices. The role requires five+ years of store management experience, fluency in English, and the ability to work evenings and weekends.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Ensures retention through training, recognition and development programs.
• Addresses personnel issues with coaching and progressive discipline as needed.
• Ensures compliance with Ross policies and procedures.
• Manages Associate relations and compliance with regulations.
• Controls payroll hours to plan and adjusts to business trends.
• Maintains adherence to safety policies for Associates and Customers.
• Supervises Retail Associates in service delivery at registers and service desks.
• Ensures merchandise processing meets company standards and presentation guidelines.
• Trains on Loss Prevention programs and leads inventory processes.

Skills

Fluency in English

Leadership

Customer service

Evenings & weekends

Independent judgement

Job description

Ross Stores, Inc. in Los Angeles area is seeking a Store Manager to lead full store operations and drive sales while maintaining a customer-friendly environment.

You will recruit, train and develop the leadership team, manage stockroom, front-end and sales floor activities, and control expenses through best practices. The role requires five+ years of store management experience, fluency in English, and the ability to work evenings and weekends.