Store Leader: Grow Talent & Drive Store Performance

Ross Stores; Miami Beach (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Ross Stores is seeking a Store Manager to lead all aspects of store operations, staff development, and customer service. You will manage the stockroom, front-end, and sales floor, drive sales and control expenses while maintaining a shop-friendly environment.

The role requires strong leadership, English fluency, and a commitment to safety and brand standards. We value diverse backgrounds and offer opportunities for growth and development within a Fortune 500 company.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyses Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
• Maintains a safe and secure environment and ensures adherence to safety policies.

Skills

Store management experience

Customer service

English fluency

Leadership and motivation

Training and coaching

Task prioritization

Evenings and weekend availability

Job description

Ross Stores is seeking a Store Manager to lead all aspects of store operations, staff development, and customer service. You will manage the stockroom, front-end, and sales floor, drive sales and control expenses while maintaining a shop-friendly environment.

The role requires strong leadership, English fluency, and a commitment to safety and brand standards. We value diverse backgrounds and offer opportunities for growth and development within a Fortune 500 company.