Store Leader – Sports Retail & Customer Experience

Lids; Mesquite (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Career development

Early Wage Access

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead day-to-day store operations, coach staff, and deliver exceptional customer service in a fast-paced retail environment. You will drive sales, manage schedules, training, and visual standards to ensure a high-quality customer experience.

As a key member of the store team, you will oversee staffing, execute loss prevention measures, and uphold brand standards while building a collaborative, inclusive atmosphere for both customers and

Qualifications

• Experience managing a retail team in a fast-paced environment.
• Strong customer service and conflict-resolution skills.
• Ability to meet sales targets while controlling loss.

Responsibilities

• Act as manager on duty and oversee staffing and scheduling.
• Lead selling strategy to achieve KPIs and sales targets.
• Coach and develop store associates on product knowledge and standards.
• Maintain store operations, visuals, and inventory accuracy.
• Open/close store and handle cash procedures.

Skills

Sales-driven

Interpersonal skills

Independent work

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead day-to-day store operations, coach staff, and deliver exceptional customer service in a fast-paced retail environment. You will drive sales, manage schedules, training, and visual standards to ensure a high-quality customer experience.

As a key member of the store team, you will oversee staffing, execute loss prevention measures, and uphold brand standards while building a collaborative, inclusive atmosphere for both customers and