Store Leader: Sales, Service & Merchandising

Michael Kors; United States; Hybrid; USD 45,000 - 70,000; Full time

Job summary

Michael Kors seeks an Assistant Store Manager in the United States to oversee daily operations, sales, and customer service. You will support the Store Manager in achieving sales targets, training staff, maintaining brand standards, and ensuring accurate cash controls and inventory management.

The role emphasizes leadership, product knowledge, and collaboration with the team to deliver exceptional service and a premium shopping experience.

Qualifications

• Experience meeting or exceeding sales goals.
• Strong customer service mindset with ability to lead by example.
• Ability to train staff and develop sales techniques.
• Familiarity with store operations, cash handling and inventory processes.
• Knowledge of visual merchandising guidelines and brand standards.

Responsibilities

• Meet personal and store sales goals.
• Assist in tracking and communicating business results.
• Ensure high level of customer service and lead by example.
• Develop associates' sales techniques to maximize results.
• Maintain sales policies and procedures.
• Demonstrate merchandise knowledge and product awareness.
• Support staff in client book management and relationship building.
• Collaborate with Store Manager on risk management, security, cash controls, and inventory.
• Assist in staff training for register usage.
• Participate in inventories and cash handling procedures.
• Assist in merchandising directives and maintaining visual image.
• Help recruit, train, and develop staff; manage payroll integrity.

Skills

Sales & targets

Customer service

Team leadership

Training & coaching

Operations & cash handling

Visual merchandising

Tools

POS system

Job description

Michael Kors seeks an Assistant Store Manager in the United States to oversee daily operations, sales, and customer service. You will support the Store Manager in achieving sales targets, training staff, maintaining brand standards, and ensuring accurate cash controls and inventory management.

The role emphasizes leadership, product knowledge, and collaboration with the team to deliver exceptional service and a premium shopping experience.