Retail Store Lead: Drive Sales & Service Excellence

Michael Kors; Mashantucket (CT); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Michael Kors is seeking an Assistant Store Manager to help run daily store operations, drive sales, and deliver exceptional service. You will assist the Store Manager in overseeing staff, operations, and merchandising while championing brand standards.

The role emphasizes coaching associates, managing customer relationships, and ensuring loss prevention and inventory controls are in place.

Qualifications

• Minimum 3 years retail experience with 1-2 years specialty management.
• Strong customer service and sales skills.
• Knowledge of fashion retail trends and brand standards.

Responsibilities

• Meet personal and store sales goals and lead by example.
• Assist in recruitment, training, and development of staff.
• Collaborate on merchandising, visual directives, and inventory control.
• Ensure cash controls, banking deposits, and payroll integrity.

Skills

Retail management

Customer service

Sales targets

Cash handling

Tools

POS systems

Inventory management software

Job description

Michael Kors is seeking an Assistant Store Manager to help run daily store operations, drive sales, and deliver exceptional service. You will assist the Store Manager in overseeing staff, operations, and merchandising while championing brand standards.

The role emphasizes coaching associates, managing customer relationships, and ensuring loss prevention and inventory controls are in place.