Assistant Store Manager — Elevate Client Experience

Michael Kors; Mashantucket (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking an Assistant Manager in the United States to lead a team focused on client experience and relationships. You will drive results while guiding day-to-day store operations, coaching the team on trends, styling and selling techniques, and ensuring top customer service standards.

The role emphasizes building lasting client relationships, growing the client book, and leveraging Omni channel tools to increase traffic and sales in a fast-paced retail environment.

Qualifications

• 3+ years of retail management experience.
• Proficiency in reading, speaking and writing in English.
• Authorized to work in the United States; no visa sponsorship available.

Responsibilities

• Deliver an elevated customer experience to drive results.
• Lead opening/closing duties and key operational tasks.
• Foster client relationships and coach team on trends, styling and selling techniques.
• Maintain high customer service standards with leadership and multitasking in a busy store.
• Build a client book to drive traffic and engagement.
• Drive Omni channel sales using available tools and technology.

Skills

Retail management

Customer service

Leadership

Job description

Michael Kors is seeking an Assistant Manager in the United States to lead a team focused on client experience and relationships. You will drive results while guiding day-to-day store operations, coaching the team on trends, styling and selling techniques, and ensuring top customer service standards.

The role emphasizes building lasting client relationships, growing the client book, and leveraging Omni channel tools to increase traffic and sales in a fast-paced retail environment.