Store Leader — Pharmacy & Retail Operations

Walgreens Co.; Maine; On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens Co. is seeking a Store Operations Leader to supervise customer service associates, front-end operations, and overall store performance. You will support the Store Manager, lead staffing and performance management, and drive profitability while ensuring compliance with policies and regulations.

The role emphasizes enhancing customer experience, coaching teams, and managing inventory and cash controls. It requires flexible scheduling and potential relocation for advancement.

Qualifications

• Bachelor’s degree with a solid academic record or Walgreens Community Internship Program.
• Completion of Store Manager training program (LEAP) or Walgreens Leadership Essentials within 12 weeks of start date.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible schedule including extended days, evenings, and weekends.
• May require relocation to a different store location for promotion.

Responsibilities

• Supervises customer service associates and designated hitters; manages front end operations and store recommendations.
• Supports Store Manager with overall operation to achieve deliverables; assumes duties in Store Manager's absence.
• Leads and manages store team: recruitment, hiring, performance management and discipline.
• Improves customer experience by greeting customers, resolving complaints, and coaching staff for service excellence.
• Monitors store operations: scheduling, cash handling, inventory control, and adherence to policies.

Skills

Leadership abilities with ethics, self

Fluent English

Education

Bachelor’s degree or equivalent Walgreens program

High School Diploma/GED with 2 years supervisory experience

Job description

Walgreens Co. is seeking a Store Operations Leader to supervise customer service associates, front-end operations, and overall store performance. You will support the Store Manager, lead staffing and performance management, and drive profitability while ensuring compliance with policies and regulations.

The role emphasizes enhancing customer experience, coaching teams, and managing inventory and cash controls. It requires flexible scheduling and potential relocation for advancement.