Store Operations Leader (Pharmacy & Retail)

Walgreens Co.; Cedar Falls (IA); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens Co. seeks a Store Operations Leader to supervise front-end and pharmacy teams, ensuring excellent customer experiences and efficient store operations.

You will support the Store Manager with overall store performance, scheduling, and policy compliance in a dynamic retail environment. You will lead recruitment, coaching, and performance management, while driving sales and profitability through effective merchandising and process improvements.

Qualifications

• Bachelor’s degree or completion of Walgreens internship program.
• Experience in supervising teams.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including extended days, evenings, and weekends.

Responsibilities

• Supervise customer service associates and front-end operations to achieve store deliverables.
• Lead and manage store team recruitment, performance, and discipline.
• Monitor customer service metrics and coach for improvements.
• Oversee store cash handling, inventory, and price changes.

Skills

Leadership

Communication

Store operations

Team training

Education

Bachelor's degree

High School Diploma

Tools

POS systems

Pharmacy software

Job description

Walgreens Co. seeks a Store Operations Leader to supervise front-end and pharmacy teams, ensuring excellent customer experiences and efficient store operations.

You will support the Store Manager with overall store performance, scheduling, and policy compliance in a dynamic retail environment. You will lead recruitment, coaching, and performance management, while driving sales and profitability through effective merchandising and process improvements.