Store Leader: Front End & Pharmacy Operations

Walgreens; Sun City Center (FL); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking an experienced Store Operations Lead to supervise customer service associates and manage the front end of the store, with responsibilities across pharmacy and retail operations. You will support the Store Manager, lead staffing decisions, and ensure compliance with company policies and applicable laws.

The role emphasizes coaching, performance management, and driving store profitability while maintaining a high standard of customer care and teamwork.

Qualifications

• Bachelor's degree or Walgreens Community Internship Program or High School Diploma/GED and two years of experience in a supervisory position

Responsibilities

• Supervise customer service associates and front-end/store operations to support company goals.
• Lead recruitment, hiring, performance management, and discipline for store team members.
• Coach and train staff to improve customer service metrics and store profitability.
• Oversee front-end and pharmacy inventory, pricing, and housekeeping per SOPs.
• Analyze financial and performance data to identify opportunities and drive growth.

Skills

Leadership

Communication

English fluency

Education

Bachelor's degree

High School Diploma/GED with 2 years supervisory experience

Job description

Walgreens is seeking an experienced Store Operations Lead to supervise customer service associates and manage the front end of the store, with responsibilities across pharmacy and retail operations. You will support the Store Manager, lead staffing decisions, and ensure compliance with company policies and applicable laws.

The role emphasizes coaching, performance management, and driving store profitability while maintaining a high standard of customer care and teamwork.