Store Leader: People, Pets & Performance

PetSmart; Conway (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager in Conway, New Hampshire who will oversee all aspects of store operations including safety, pet parent experience, and financial outcomes. This leadership role demands excellence in managing store staff and ensuring high standards for customer service.

The ideal candidate will have 4-6 years of retail leadership experience, with a strong focus on service in a busy environment. The position offers various benefits and flexibility.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Responsible for employment decisions such as recruiting, interviewing, and hiring.
• Accountable for creating and posting the schedule for the entire store.
• Ensures compliance with all inventory management tools.
• Responsible for analyzing, root cause, and responding to a variety of reporting in all areas of the store.
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent experience.

Skills

Retail leadership experience

Customer-focused environment

Strong communication skills

Organizational skills

Tools

Computer applications

Job description

PetSmart is seeking a Retail Store Manager in Conway, New Hampshire who will oversee all aspects of store operations including safety, pet parent experience, and financial outcomes. This leadership role demands excellence in managing store staff and ensuring high standards for customer service.

The ideal candidate will have 4-6 years of retail leadership experience, with a strong focus on service in a busy environment. The position offers various benefits and flexibility.