Store Leader: People, Ops & Customer Experience

Sally Beauty Holdings, LLC; Elk River (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Sally Beauty Stores in Elk River, MN is seeking an Assistant Manager to lead store associates, drive sales and customer experience, and uphold brand standards in daily operations. You will support the Store Manager, hire and develop the team, and ensure merchandising, inventory and scheduling meet business needs.

The role emphasizes strong leadership, communication and accountability, with a focus on delivering exceptional client experiences and achieving KPIs in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent is required.
• Must be 18 years of age or older.
• 3+ years retail sales/customer service experience preferred.
• 1+ year prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Effective communication with team and management is required.
• Must have scheduling availability to meet business needs.
• Cosmetology license desirable, but not required.

Responsibilities

• Lead, hire and develop store associates to achieve business objectives and deliver exceptional client experiences.
• Oversee daily store operations, merchandising, scheduling and brand standards.
• Collaborate with Store Manager to meet KPIs and financial targets.
• Ensure omni-channel and in-store processes are executed effectively.

Skills

Retail sales / customer service

People leadership / coaching

Communication

Team scheduling

Customer focus

Cosmetology license desirable

Education

High School Diploma or equivalent

Job description

Sally Beauty Stores in Elk River, MN is seeking an Assistant Manager to lead store associates, drive sales and customer experience, and uphold brand standards in daily operations. You will support the Store Manager, hire and develop the team, and ensure merchandising, inventory and scheduling meet business needs.

The role emphasizes strong leadership, communication and accountability, with a focus on delivering exceptional client experiences and achieving KPIs in a fast-paced retail environment.