Store Leader - Omni-Channel Retail & Team Growth

kate spade new york; Houston (TX); Presencial; USD 25.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Descripción de la vacante

Kate Spade New York is seeking an Assistant Store Leader in Houston to drive sales, service, and operational excellence across all channels. You will lead a high-energy team, coach staff, optimize store performance, and maintain an inviting, brand-consistent environment.

You will partner with leadership to execute business plans, leverage data, and engage customers through in-store and online experiences. Equity and inclusion are core to our culture.

Formación

• 2+ years of retail management experience (fashion/lifestyle or comparable environment). A combination of education and experience will be considered.
• Strong leadership communication, and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency. (for EU)

Responsabilidades

• Model Kate Spade Service behaviors and selling standards; lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Lead customer data capture to support marketing and repeat business.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
• Act as Store Leader in their absence; foster an inclusive, motivating culture.
• Build community networks to support recruiting and brand awareness.
• Own store sales plans and forecasts; create action plans to address business opportunities.
• Inspire the team to exceed performance standards across all selling channels.
• Partner with corporate teams to analyze market data and optimize strategies.
• Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards.
• Execute visual directives and ensure an impeccable store environment.
• Communicate sell-through, stock trends, and customer feedback to improve results.
• Oversee opening/closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing to business needs.
• Ensure compliance with policies, safety, and loss prevention standards.
• Support inventory management, cycle counts, and shipment accuracy.
• Manage live stream shopping sessions and leverage social media trends to drive engagement.

Conocimientos

Retail management

Leadership communication

Analytical skills

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Descripción del empleo

Kate Spade New York is seeking an Assistant Store Leader in Houston to drive sales, service, and operational excellence across all channels. You will lead a high-energy team, coach staff, optimize store performance, and maintain an inviting, brand-consistent environment.

You will partner with leadership to execute business plans, leverage data, and engage customers through in-store and online experiences. Equity and inclusion are core to our culture.