Store Leader - Omni-Channel Brand Experience

Free People; St. George (LA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

URBN's Free People store in Baton Rouge is seeking a Store Manager to lead sales with an Omni-channel approach, delivering an engaging and inspiring customer environment while shaping a strong store culture.

You will drive brand experience, lead a high-performing team, manage visuals, scheduling and stock, and partner with district and home office to enhance community presence and sales.

Qualifications

• 2+ years store leadership experience.
• Love for the FP brand.
• Proven ability to hire and develop talent.

Responsibilities

• Acts as a brand representative reflective of the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer.
• Advocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience; ensures merchandising and display presentations create a compelling atmosphere.
• Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way.
• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection.
• Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities.
• Oversees and contributes to upholding daily operating procedures; responsible for staff scheduling and payroll management.
• Collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store’s structure, display, merchandising, and outfitting.

Skills

Store leadership

Brand experience

Omni-channel

Customer service

Communication

Job description

URBN's Free People store in Baton Rouge is seeking a Store Manager to lead sales with an Omni-channel approach, delivering an engaging and inspiring customer environment while shaping a strong store culture.

You will drive brand experience, lead a high-performing team, manage visuals, scheduling and stock, and partner with district and home office to enhance community presence and sales.