Store Leader & KPI Champion

Michaels; Burbank (CA); On-site; USD 70,000 - 93,000; Full time

Benefits offered by this job

Employer 401k

Health coverage

Telemedicine

FSA

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discounts

Job summary

Michaels is seeking a Store Manager for the Burbank, CA area to lead all aspects of store operations, drive sales, and coach a diverse team to deliver outstanding customer experiences. You will manage workload, implement SOPs, and ensure compliance while guiding staff through performance management and development.

The role requires 5+ years in retail with inventory and merchandising expertise, plus 2+ years in supervising teams.

Qualifications

• 5+ years of retail experience, including inventory management, merchandising, and customer service excellence.
• 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Responsibilities

• Lead and manage all aspects of the store, including SOPs and company programs to ensure policy compliance and results.
• Deliver sales and KPI plans, manage the team to achieve role KPIs, and execute the customer brand promises.
• Implement shrink and safety programs to deliver goals; lead workload planning and communication; staff and develop team members.

Skills

Leadership

Team management

Customer service

Inventory management

Job description

Michaels is seeking a Store Manager for the Burbank, CA area to lead all aspects of store operations, drive sales, and coach a diverse team to deliver outstanding customer experiences. You will manage workload, implement SOPs, and ensure compliance while guiding staff through performance management and development.

The role requires 5+ years in retail with inventory and merchandising expertise, plus 2+ years in supervising teams.