Store Leader: Inspire Teams & Elevate Customer Experience

Tailored Brands, Inc.; Portsmouth (NH); On-site; USD 57,000 - 78,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Manager in New Hampshire to lead the store team toward sales and service excellence, driving an exceptional customer experience.

You will recruit, hire, and train staff, coach performance, and ensure operational excellence to meet company standards. You will inspire the team, optimize growth, and maintain an inclusive, engaging store atmosphere while delivering brand-aligned merchandising and service.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and trains staff in sales, customer service, and operations.
• Models company values and coaches the team.
• Communicates priorities and sales driving information to maximize opportunities.
• Guides team to implement productivity improvements.
• Leads recruitment and embraces diversity with an inclusive environment.
• Achieves store business plans across sales, service, and operations.
• Partners with leadership to address performance opportunities.
• Presents opportunities with data-driven recommendations.
• Drives store initiatives and effective scheduling.

Skills

Retail leadership

Team development

Customer service

Communication

Coaching

Recruiting

Operations

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Manager in New Hampshire to lead the store team toward sales and service excellence, driving an exceptional customer experience.

You will recruit, hire, and train staff, coach performance, and ensure operational excellence to meet company standards. You will inspire the team, optimize growth, and maintain an inclusive, engaging store atmosphere while delivering brand-aligned merchandising and service.