Store Leader: Inspire a High-Impact Retail Team

Warby Parker; Whitehall (Lehigh County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Employee Stock Purchase Plan

Free eyewear

Paid time off

Parental leave

Job summary

Warby Parker is seeking a Store Leader to drive store performance and customer experience. You will build and lead a team of Managers, Opticians, and Advisors to hit personal and store financial goals.

The role includes staffing, training, and coordinating events with Marketing while upholding Warby Parker’s values. You should have 3+ years in retail management, a track record of coaching top performers, and a collaborative, data-driven approach.

Qualifications

• 3+ years in a management role at a complex, customer-focused retailer.

Responsibilities

• Represent Warby Parker's values to customers and team members.
• Execute and improve operational activities to meet financial targets and customer experience goals.
• Follow company-wide processes to maintain brand consistency.
• Manage daily scheduling and payroll for the store team.
• Coordinate store events with Marketing.
• Protect inventory and assets by following procedures.
• Enforce safety protocols.
• Build and lead an engaged team through recruitment and onboarding, plus training and development.
• Lead biannual performance and development reviews.
• Live Warby Parker's core values and create an inclusive workplace culture.

Skills

Store leadership

Team building

Coaching

Scheduling

Payroll

Recruiting

Training

Operations

Job description

Warby Parker is seeking a Store Leader to drive store performance and customer experience. You will build and lead a team of Managers, Opticians, and Advisors to hit personal and store financial goals.

The role includes staffing, training, and coordinating events with Marketing while upholding Warby Parker’s values. You should have 3+ years in retail management, a track record of coaching top performers, and a collaborative, data-driven approach.