Store Leader in Training — Path to General Manager

papajohns; Concord (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Papa John's in Concord, NC is seeking a Manager Designate to support the General Manager by leading a team, upholding product quality and customer service standards, and developing the competencies needed to advance to General Manager.

You will manage shifts, train staff, control costs, and ensure inventory, safety, and compliance while delivering an exceptional guest experience and contributing to community engagement.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Successful and stable employment history with supervisory experience.

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.
• Trains and promotes quality standards to team members using Operations Manual and Team Member Handbook.
• Manages sales goals by delivering prompt, friendly service and building check averages through training and execution.
• Controls costs and budgets using procedures to ensure profitability and handles administrative duties.
• Plans inventory and maintains equipment to meet demand while upholding safety standards.

Skills

Leadership

Team Management

Customer Service

Analytical Skills

Strategic Thinking

Effective Communication

Education

High School diploma or GED

Serv-Safe Certification

Local/State Food Service Certification

Job description

Papa John's in Concord, NC is seeking a Manager Designate to support the General Manager by leading a team, upholding product quality and customer service standards, and developing the competencies needed to advance to General Manager.

You will manage shifts, train staff, control costs, and ensure inventory, safety, and compliance while delivering an exceptional guest experience and contributing to community engagement.