Store Leader: Hospitality & Ops Excellence

Global Partners LP; Pittsfield (MA); Sur place; USD 45 000 - 82 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k plan

Tuition reimbursement

Professional development

Résumé du poste

Global Partners LP in Massachusetts seeks a General Manager to lead store operations, drive guest satisfaction, and develop a high-performing team. You will manage sales, staffing, training, compliance, and community engagement, ensuring safe, efficient day-to-day performance.

This is a hands-on leadership role that values connection with guests and staff, and commitment to the Global Spirit that guides our long-term success.

Qualifications

• Minimum 5 years of progressive retail, restaurant, or hospitality management experience; multi-department or full-store leadership preferred.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with the ability to interpret data and make strategic decisions.

Responsabilités

• Lead by example to uphold mission and Four Pillars; develop and empower management teams to deliver guest service and operational performance.
• Oversee store operations, ensure policy adherence, brand standards, and safety requirements.
• Drive revenue, margin, and profitability with effective labor, inventory, and expenses management.
• Foster guest satisfaction through hospitality, communication, and issue resolution.
• Ensure food service quality, safety, and allergen control; manage merchandising and product freshness.

Connaissances

Team leadership

Operations management

Financial performance

Data interpretation

Formation

High School Diploma

Outils

POS systems

Reporting tools

Description du poste

Global Partners LP in Massachusetts seeks a General Manager to lead store operations, drive guest satisfaction, and develop a high-performing team. You will manage sales, staffing, training, compliance, and community engagement, ensuring safe, efficient day-to-day performance.

This is a hands-on leadership role that values connection with guests and staff, and commitment to the Global Spirit that guides our long-term success.